Every poster is printed for you after you order it, at the print partner closest to your address. Shipping is free wherever you are, and any customs charges are ours.
- Free Worldwide Shipping On every order, wherever you are. Duties and import taxes are on us.
- Made to Order Printed within 3 working days, then 4 to 6 days to your door.
- 14-Day Returns Send a printed poster back within 14 days of delivery.
- Damage Covered A photo within 7 days, and we replace it or refund you.
How Your Order Travels
- OrderedYou check out, and we email you to confirm the order.
- PrintedWithin 3 working days, at the print partner closest to you, in one of 22 countries.
- PackedPrints rolled in a rigid tube, framed posters assembled and boxed with corner protectors.
- DeliveredUsually 4 to 6 days after it leaves the printer.
These are estimates rather than promises: a print partner or a carrier can be delayed. If your order is running late, write to us with your order number.
Shipping
Where We Ship
Worldwide, and shipping is free on every order. Prices are in US dollars. If your card is issued outside the United States, your bank may add a currency conversion or foreign transaction fee: that fee is set by your bank, not by us.
Customs and Import Taxes
Any customs charges, import duties or taxes on your order are paid by us, not by you. You will not be asked for extra money when your poster arrives.
Checking Your Address
We ship to the address you give us at checkout, so please check it before you pay. If you spot a mistake, tell us as soon as you can: once your poster has gone to print or been dispatched, we may no longer be able to change it.
Digital Downloads
Nothing to ship: the file is in your inbox the moment you check out. If you have an account, it also waits under Downloads in My Account.
Returns
You can return a printed poster within 14 days of delivery for a refund.
- Tell us first at [email protected], so we can expect it.
- Send it back in the condition and packaging it arrived in.
- Return shipping is yours to pay, unless the poster arrived damaged, defective or not what you ordered.
- We refund the price you paid for the item to your original payment method within 14 days of the return reaching us.
Digital Download Refunds
A file reaches you the moment you pay and cannot be sent back, so a digital download is not refundable once you have downloaded it. If a file is faulty or will not open, tell us and we will fix it or refund you.
Damaged, Defective or Wrong?
Write to us within 7 days of delivery with a photo of the poster and its packaging. We will send a replacement or refund you straight away, and you do not need to send anything back.